FAQs
Results 1-50 of 82
What insurance companies does the VNA accept?
On our Insurance page we list all of the insurance companies that the VNA is able to accept.
Why Should I Choose Home Care?
There are many reasons to choose home care. click View Additional Details to learn more.
Why Should I Choose Berlin VNA?
There are many great reasons to choose Berlin VNA. Click View Additional Details to learn more.
How will my care be paid for?
Medicare covers home care services 100% if you meet the appropriate criteria (click View Additional Details).
How often can I expect a visit?
Your nurse or therapist will conduct a thorough assessment of your needs and health status and formulate a treatment plan with you to best meet your goals.
How will the agency help me manage my pain?
The Berlin VNA believes all patients have a right to be as comfortable as possible.
What do I do if I need help after hours or on the weekend?
A registered nurse is available by phone seven days a week, 24 hours a day to discuss any issues you may be experiencing and make a home visit if determined appropriate.
How long will my homecare services last?
Your treatment plan is based on your individual needs and the length of services will depend upon your medical status and how quickly you achieve your treatment goals.
What is Berlin water tested for?
Color, Turbidity, Odor, pH, and Bacteria.
What is Berlin's water 'hardness' content?
Between 100 and 122 mg/L.
What is the price of waste water removal presently?
$5.38 per 100 cubic feet.
Who owns the water meter?
Berlin Water Control Commission owns the meters used by its customers. These meters are standardized in the system and the water usage is read by radio frequency rather than meter readers.
How are connection charges developed?
Connection charges are developed on a 'frontage' and 'unit basis.
How frequent is a Berlin Water Control Commission Potable Water Confidence Report prepared?
BWCC is mandated to prepare annually and advertise same in a local newspaper.
Where does our water come from?
All three utilities currently receive treated water from the New Britain Water Dept. Berlin Water Control supplements their water with the Elton Road wellfield and also purchases Cromwell Fire District water.
Is there transportation provided for Senior Citizens and/or disabled persons living in Berlin?
The Senior Center Bus provides transportation for Berlin residents.
Who do I contact for assistance with food/shelter?
Please contact Social Services at 860-828-7007 or 860-828-7059.
Who do I contact to find out if I am eligible for the food pantry program?
Please contact Social Services at 860-828-7007 or 860-828-7059.
How can I find out if I'm eligible for the State of Connecticut's Renters Rebate program?
Please contact the Senior Center at 860-828-7006
Who do I contact to find out if I am eligible for fuel assistance?
Individuals under the age of 60 should contact Social Services at 860-828-7007 or 860-828-7059.
Where is Probate Court located and what is the telephone number?
The Berlin/New Britain Probate Court is located at: One Liberty Square, P.O. Box 400, New Britain, CT 06051.
Where do I go to record documents and what are the fees?
Legal documents must be recorded in the Town Clerk's Office.
Where do I go to obtain Land Record information?
Land Records may be found in the Town Clerk's Office or...
How do I determine if my property is in a Flood Hazard Zone?
FEMA maps that indicate flood zones may be viewed in either the Public Works Department or Town Clerk's Office...
Where can I get a copy of a street map for Berlin?
Copies of local Town street maps are available at the Town Clerk's Office or...
Where can I obtain a map of my property and/or the properties that it abuts?
For a nominal fee, copies of Assessor's maps and /or abutters lists may be obtained in the Assessor's Office, Room 18.
Where can I obtain copies of Birth, Death or Marriage Certificates?
Copies of Birth, Death or Marriage Certificates may be obtained from the Town Clerk's Office for a fee.
Is there a Notary Public located at the Town Hall?
Yes. There are several Notaries Public located in the Town Clerk's Office.
What is the address for the Town Hall?
Town of Berlin
240 Kensington Road
Berlin, CT 06037
What is the address for the Board of Education?
Berlin Board of Education
238 Kensington Road
Berlin, CT 06037
What is the address for the Community Center?
Berlin Community Center
230 Kensington Road
Berlin, CT 06037
What is the address for the Berlin-Peck Memorial Library?
Berlin-Peck Memorial Library
234 Kensington Road
Berlin, CT 06037
Where is the Senior Center located and what are the hours of operation?
Berlin Senior Center
33 Colonial Drive
Berlin, CT 06037
Where is the Post Office and what is the telephone number?
There are three Post Offices in town...
What number do I call to obtain information about the Berlin Fair Grounds?
Please call 860-828-1389
Where can I find dates for Town Council and other Commission/Board meetings?
Please click on the link below...
Where are the Cemeteries in town and who is the contact?
There are 11 Cemeteries in the Town of Berlin...
What do I need to do to start a business in the Town of Berlin?
Please contact the Town Clerk's Office at 860-828-7036 for information on how to start a business in Berlin.
Where do I go to obtain a license for my dog?
The Town Clerk's Office issues dog licenses.
Where can I purchase a fishing/hunting/sporting license?
All sporting information and licenses can be obtained online...
How do I obtain a marriage license?
Getting married in Berlin? Marriage licenses are issued by the Berlin Town Clerk's office and are available by appointment only. Please contact our office at 860-828-7036 or email kwall@berlin.ct.gov to schedule your in-person appointment.
Where may I obtain a Passport?
To apply for a new Passport - Berlin-Peck Memorial Library
Where are the pools in town located and what are the telephone numbers?
There are two public pools in the Town of Berlin as follows...
Where do I obtain my Timberlin Golf ID?
Timberlin Golf IDs may be purchased at the Timberlin Golf Shop.
Who do I contact to schedule the pick-up of large refuse items?
Large refuse items are to be scheduled with Trash Away by calling 860-225-1206.
Where can I get a recycle bin (or an additional bin)?
Please contact Trash Away at 860-225-1206 for a fully automated recycle bin (or an additional bin).
Where/how can I dispose of unwanted electronics?
The Town's Recycling Center located on Town Farm Lane has a walk-in dumpster for residents to dispose of unwanted electronics.
What is the current mill rate in Berlin?
The current mill rate in Berlin is 30.21 for Real Estate, Personal Property and Motor Vehicle. Effective July 1, 2024.
Where do I go to pay my taxes (Real Estate, Personal Property or Motor Vehicle)?
The Revenue Collector's Office, Room 108.
Why do I receive a separate water tax bill for Real Estate and Personal Property?
Questions regarding water tax bills should be directed to either the Kensington Fire District at 860-828-1782 or Worthington Fire District at 860-828-5630.
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