The Water Control Department, for the Town of Berlin, is overseen by a Commission of eight members (including three alternates) that are responsible for providing both potable water and sanitary sewer service for part of the Town.  The Department controls the production and supply of about 500 million gallons of water annually and processes about 1 billion gallons of sanitary effluent for the entire Town through its collection system.  

The annual operating budget of the department is approximately $3,700,000 is managed and overseen by a staff of 6 personnel.  

On-going major projects include a 4-million-dollar infiltration/inflow sewer lining project, rehabilitation of both our Elton Rd pump station and sanitary sewer lift station, 2-million-gallon water storage tank painting, and miscellaneous capital improvements items annually.  

Many people have asked the American Red Cross for tips on conserving water for environmental reasons, as well as when drought conditions threaten. Click here for tips that were developed by a coalition of specialists on water conservation in Florida, and are also consistent with the recommendations that were developed through the National Disaster Education Coalition's "Drought Forum." 

*A map of the three (3) Water/Fire Districts may be viewed by clicking on the link at the bottom of this page.  According to your address, you may be receiving your water/sewer bill from Kensington Fire District, Worthington Fire District, or the Town of Berlin.

For Billing Questions*, you must directly contact Connecticut Water at 1-800-286-5700.  Thank you!