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The Town of Berlin, Connecticut

Country Charm at the Center of Connecticut

Social and Youth Services

Berlin Social & Youth Services is dedicated to the development, coordination and implementation of programs and services that help provide for basic human needs, promote the healthy development of children and youth, support the healthy functioning of families, and promote dignity, competence and independence for persons in all phases of life. 

Applying for Assistance

Participants in any of the Social Service programs are required to fill out an intake form. Other information may be needed as deemed appropriate for the desired service.

seasonal

  • Energy Assistance
    • The Connecticut Energy Assistance Program (CEAP) helps Connecticut residents afford to heat their homes. Applications for CEAP typically take 30-45 minutes. Basic benefits towards your heating bill range between $250 to $600 depending on your income level, household size and whether there is a vulnerable member in the household.
    • CEAP is accepting applications until May 31st, 2024
    • To schedule an appointment, contact New Opportunities of Greater Meriden at (203)-235-0278 or fill out CEAP Application
  • Holiday Assistance
    • The Holiday Assistance Program helps households at each holiday by collecting non-perishable food and toiletry items from Donors to be collected and distributed by our Volunteers
    • As in past years, we will again be using the Pistol Creek Clubhouse located at 600 Spruce Brook Road in Berlin as our Holiday Distribution Center

    • Please return registration forms to us at the Berlin Social & Youth Services Department at the town hall no later than Friday, October 13th, 2023.
    • For further questions, contact Alejandro Arcila at (860)-828-7136
  • Renters Rebate
    • Renter’s Rebate is for Renters 65 year and older; 50 years + for surviving eligible spouse; or 18 years old with 100% permanent disability 

    • Must have 1 year residency.  Income eligibility is $49,100 and less for married couples and $40,300 and less for single individuals

    • Renter’s Rebate Program beginning May 22, 2023 and runs for through October 1st, 2023
    • Documentation needed:  
      • Income from 2022 (tax return or 1099), rent receipts from 2022, and utility payment history for gas, electric, and water for 2022
    •  Please call 860-828-7059 to schedule an appointment or click here for more information

casework services

  • Medicare CHOICES Counseling
    • A trained "CHOICES" counselor is available in the Berlin Social Services Department.
    • This program, sponsored by the State of Connecticut and the North Central Area Agency on Aging, provides information regarding Medicare choices (traditional fee-for-service vs. managed care options).

    • Medicare Supplement Insurance (Medigap), or Medicaid (Title XIX)

    • This is to assist consumers with information about options and answer questions only.

  • Short-term Case Management
    • Information & Referral
  • Assessment
  • Healthcare Access
upbeat
  • Adventure-based Leadership Programs
    • Berlin Youth Services and Berlin Upbeat collaborate each year to provide an adventure-based outdoor education and leadership program during the summer. The program is open to middle and high school students from Berlin.
  • Collaboration with the Berlin Upbeat Program
    • Berlin High-School offers the Upbeat Program to their students
    • Originally funded as a drug and alcohol prevention program, they take pride in strengthening good decision-making and leadership skills within the students through service projects focused on giving back to the community 
    • For more information, find out Who is Upbeat?
  • After-School Programs

juvenile justice

  • Juvenile Review Board

  • FWSN Case Management

  • Community Education Programs

Food Pantry

  • Schedule Food Pick-Ups
    • Berlin residents experiencing hardships may receive an assortment of non-perishable food items from the food pantry once a month 
    • Residents need to complete the intake formunless already receiving services from Berlin Social & Youth Services
  • Donations
    • The food pantry is supported by donations from individuals and groups throughout the community. 
  • Volunteer Opportunities 
    • The food pantry would not be possible without the volunteers putting together and distributing each individual and families bag

housing

  • Housing Guidance
    • Berlin Social Services is the designated agent in the community to verify eligible of persons who wish to purchase homes which have been set aside by developers as affordable housing
    • After you have identified the lot number of an eligible property which you wish to purchase you may contact Berlin Social Services for an application
  • Eviction Prevention/Intervention

social youth logo

Contact Us

Jaymee Miller,
Social and Youth Services Director
Berlin Town Hall
240 Kensington Rd
Berlin, CT 06037
Get Directions
  • Phone: (860) 828-7059
  • Fax: (860) 828-7068
  • Staff Directory
  • M-W 8:30am - 4:30pm
    Th 8:30am - 7:00pm
    F 8:30am - 1:00pm By Appointment

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Contact Us:

240 Kensington Road,
Berlin, CT 06037
Phone: 860.828.7000

Town Office Hours:
M-W 8:30am - 4:30pm
Th 8:30am - 7:00pm
F 8:30am - 1:00pm

Police Department:

240 Kensington Road,
Berlin, CT 06037
Dispatch Phone: 860-828-7080
Emergency: 911

Office Hours:
M-F 8:00am - 4:00pm